Bank of America Merrill Lynch is committed to providing you with a unique CashPro® Online experience. We offer a variety of learning opportunities to help you become familiar with CashPro Online and help you to employ your services. Training is available through CashPro University where you can register for a virtual, instructor‑led training class, access a large library of reference documentation including user manuals and quick reference materials, as well as on‑demand video‑based simulations for select services.
To help enhance your overall CashPro Online experience, we offer virtual, instructor‑led training classes facilitated by a subject matter expert from Bank of America Merrill Lynch who will provide specific information on your service, guide you through functionality and allow time to answer your specific questions. The duration of each session will vary depending on the topic. You can register for classes through CashPro University and attend the training session from any location where you have access to the Internet and a phone.