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Revenue Cycle Solutions

Our solutions are designed to help improve the revenue cycle efficiency for payers and providers across the spectrum of healthcare services.

Patient payments
  • HealthCare Revenue Manager
    Streamline your business office and accelerate your payment processing with this solution which offers both online and lockbox payment options, and is designed to meet the unique needs of your growing patient receivables in an integrated solution that seamlessly facilitates a paper to electronic payment migration.
    • Lockbox — Process consumer check and card payments sent through the mail
    • Online — Collect ACH and card payments, including healthcare payment cards issued for HSAs and FSAs
  • Merchant Services for point-of-sale card payments
  • Remote Deposit Service for scanning paper checks and making deposits to Bank of America electronically from your desktop
Claims payments and processing
  • Image Lockbox Expanded Data Capture (EDC)
    Automated service for matching paper and electronic payments to outstanding claims and delivering information in a HIPAA-compliant file. Solution includes denial management and secondary insurance billing features.
  • PayMode®
    Bank-neutral service that works with virtually any claims payment system to send electronic payments to providers in a HIPAA-compliant format and deliver explanation of benefits (EOB) in your provider’s choice of formats.
  • Bank of America Global Advice®
    Explanation of Benefits

    EDI service for making claims payment and EOB information available to your providers on the Web.
Consumer-directed health care solutions for employees
  • Health Savings Accounts to pay for current and future qualified medical expenses with pretax dollars
  • Flexible Spending Accounts (FSAs), Healthcare Reimbursement Arrangements (HRAs) and health-themed consumer credit card solutions

Learn about our other treasury management services.

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